1
My notarial practice is regulated by the Faculty Office of the Archbishop of Canterbury:
The Faculty Office
1, The Sanctuary
Westminster
London
SW1P 3JT
Telephone 020 7222 5381
Email Faculty.office@1thesanctuary.com
Website www.facultyoffice.org.uk
2 If you are dissatisfied about the service
you have received please do not hesitate to contact me.
3
If we are unable to resolve the matter you may then complain to the Notaries Society of which I am a member, who have
a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide
a quick resolution to any dispute.
4 In that case please write (but do not
enclose any original documents) with full details of your complaint to:
The Secretary of The
Notaries Society
Old Church Chambers
23 Sandhill Road St James
Northampton
NN5 5LH
Telephone 01604 758908
Email secretary@thenotariessociety.org.uk
If you have any difficulty in making a complaint in writing, please do not hesitate
to call the Notaries Society/the Faculty Office for assistance.
5 Finally, even if you have your complaint
considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period
of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman,
if you are not happy with the result:
Legal Ombudsman
Baskerville House,
Centenary Square,
Broad Street,
Birmingham
B1 2ND Telephone : 0300
555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
6. If you decide
to make a complaint to the Legal Ombudsman you must refer your matter to the Legal Ombudsman within six months from the conclusion
of the complaint process.
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